Founding US Solutions Engineer

Responsibilities

• Own the technical sales cycle, leading discovery, demos, integration designs, technical proposals, and deal support with account executives.
• Drive customer implementations from proof of concept and signed contract through production deployment and successful go-live.
• Build implementation plans, troubleshoot API issues, and serve as the technical escalation point.
• Create demo environments, Python and Node.js code samples, and Postman collections.
• Write integration guides, architecture diagrams, troubleshooting documentation, security questionnaire responses, and technical one-pagers.
• Document repeatable playbooks for discovery, scoping, and implementation.
• Feed customer insights to Product and Engineering to influence the roadmap.
• Help define hiring and onboarding for the growing US solutions team.

Requirements

• 4+ years of experience in Solutions Engineering, Sales Engineering, or another technical customer-facing role at a B2B SaaS company.
• Hands-on API experience, including reading documentation, writing sample code, and debugging integration issues.
• Experience working on complex deals with technical and non-technical stakeholders, including deal values of $100,000–$150,000 or more.
• Strong communication skills, including the ability to whiteboard architecture with engineers and explain value to executives.
• Comfort working with ambiguity and building processes from scratch.
• Ability to work onsite in New York City at least 4 days per week.

Compensation

• $180,000–$220,000 OTE with uncapped commission.
• Equity.