Account Manager
Own and grow a customer book of business by driving renewals, expansion revenue, and measurable product outcomes. The role requires 2+ years in a quota-carrying customer-facing position, strong data-driven communication, and the ability to build trust with senior and executive stakeholders.
About the job
Responsibilities
- Build deep, trusted relationships with customers and anticipate their needs.
- Own a book of business end-to-end, driving renewal and expansion revenue.
- Partner with CSE and account management teams to help customers achieve measurable outcomes from Pave’s product suite and AI Agent.
- Prepare data-driven perspectives for internal and external conversations, including discussions with executive stakeholders.
- Contribute to a positive, growth-oriented, accountable team culture.
Requirements
- 2+ years of experience in a quota-carrying, customer-facing role at a high-growth company.
- Demonstrated success exceeding revenue retention and growth targets.
- Resilience and adaptability in ambiguous, rapidly changing environments.
- Ability to build trust with senior stakeholders, economic buyers, and C-suite executives.
- Data-driven approach to customer conversations and business analysis.
- Curiosity about compensation, total rewards, and customer needs.
- Bachelor’s degree.
Compensation and Benefits
- Targeted cash compensation: $129,000 OTE at P2 level or $165,000 OTE at P3 level.
- Meaningful equity.
- Medical, dental, and vision coverage.
- Flexible or unlimited PTO.
- Up to one month of work from anywhere globally.
- Lunch and dinner stipends and stocked kitchens.
- Quarterly education stipend.
- Parental leave.
- Commuter stipend.
Skills
Customer Relationship Management, Revenue Retention, Revenue Growth, Account Expansion, Data Analysis, Executive Presence, Compensation Management
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