Training Specialist
Design, develop, and deliver training materials to onboard and upskill expert data annotation contributors for AI projects. Ensure quality standards through data-driven interventions and collaboration with operations and product teams.
About the job
What You'll Do
- Design and deliver project-specific training collateral within tight timelines (often 24–48 hours) for new AI data labeling programs
- Develop training materials — written guides, annotated examples, rubrics, and assessments — that translate complex technical task requirements into clear contributor instructions
- Analyze learner performance data, error patterns, and quality issues to identify training gaps and design targeted interventions
- Train and coach operations staff (SPLs, Ops Associates) on instructional design principles, feedback techniques, and quality assessment methods
- Build reusable content templates, frameworks, and self-serve resources to maintain training consistency across projects and customers
- Continuously track training effectiveness via quality metrics, completion rates, and satisfaction scores — and iterate quickly
- Collaborate with Product and Engineering to surface tooling improvements that support contributor learning at scale
Required Qualifications
- 3+ years in instructional design, training, or technical content creation
- Proven ability to simplify complex concepts for non-expert audiences
- Experience developing training materials under tight timelines
- Strong written communication and structured thinking
- Data-driven: comfortable analyzing performance metrics to improve programs
Preferred Qualifications
- AI/ML background or strong understanding of AI training methodologies (SFT, RLHF, model evaluation)
- STEM degree or technical fluency (CS, Data Science, or related field)
- Experience with LMS platforms or annotation tooling (Scale, Labelbox, Prodigy, etc.)
- Background in customer success enablement, sales enablement, or technical consulting
Skills
Instructional Design, Technical Content Creation, Training Development, Written Communication, Performance Metrics Analysis, Ai/Ml Training Methodologies, Sft, RLHF, Model Evaluation, Lms Platforms, Labelbox, Prodigy
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