Home Care Sales Representative

Responsibilities

• Manage a steady flow of inbound and outbound calls with potential clients and their families, typically 80+ calls per day.
• Listen to client needs and match them with appropriate in-home, non-medical care solutions.
• Explain services, request commitment, and schedule follow-up consultations through phone, email, chat, and text.
• Meet individual and team sales metrics, including call volume, conversion rates, and quality standards.
• Track activity and follow up consistently using CRM tools such as Salesforce.

Requirements

• 2+ years of phone-based sales or customer service experience.
• Bachelor's degree or equivalent professional experience.
• Experience in a fast-paced, high-volume call environment.
• Ability to work in a metrics-driven environment and meet goals.
• Empathetic communication skills combined with confident sales execution.
• Experience working remotely and managing time effectively.
• Evening and weekend availability, including every fourth weekend.
• Mandatory attendance during the initial three-week virtual training period, Monday through Friday, 8:00 a.m.–5:00 p.m. Central Time.

Nice-to-Haves

• Experience in home care, healthcare, or senior services.

Compensation and Benefits

• Hourly hiring range: $19.90–$22.10 USD.
• Variable bonus of $3,600 per year, paid monthly based on performance.
• Total on-target earnings are approximately $50,000 when targets are met.
• Equity and 401(k) plan with up to a 4% employer match.
• Medical, dental, and vision coverage, including zero-cost employee plans.
• Employer-paid short-term disability, long-term disability, and life insurance.
• Paid time off, mental health benefits, wellness program, and discount program.