Enterprise Solutions Manager
Drives enterprise client success by scoping solutions, optimizing operational processes, and coordinating delivery across clients, talent, product, engineering, and operations teams. Requires 5+ years of client-facing enterprise experience, strong project management, data analysis, and communication skills.
About the job
Responsibilities
- Partner with Directors on client meetings, requirement scoping, and strategic solution design.
- Serve as a bridge between enterprise clients, the global talent network, and internal delivery teams.
- Design and implement scalable operational processes from 0–1.
- Collaborate with product and engineering teams on technical handoffs and automation.
- Lead project delivery, performance analysis, and quality optimization across workflows.
- Conduct daily team reviews and mentor operational staff.
- Build data-driven insights and support real-time analytics initiatives.
Requirements
- Experience in consulting, banking, technology, or high-growth startup environments.
- Proven track record building operations and processes from 0–1.
- Strong project management experience with complex, multi-stakeholder initiatives.
- 5+ years of experience in a client-facing role working with enterprise accounts and stakeholder management.
- Advanced proficiency in Excel, Google Suite, and data analysis tools.
- Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments.
- Strong bias toward action with demonstrated ownership mentality.
Nice to Have
- Experience with SQL, business intelligence tools, or automation platforms.
Compensation and Benefits
- Offers include bonus and equity.
- Geographic pay tiers apply; compensation for candidates outside the U.S. is adjusted for local market conditions and cost of living.
- Final compensation is determined by location, job-related experience, skills, knowledge, internal pay equity, and market conditions.
- Additional total compensation and benefits details are discussed during the hiring process.
Skills
Excel, Google Workspace, SQL, Business Intelligence, Automation Platforms, Data Analysis, Project Management, Process Optimization, Stakeholder Management, Real-Time Analytics
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