Payroll Operations Specialist

What You'll Do

• Register employers with state and local payroll tax agencies and manage agency accounts, credentials, and ongoing maintenance.
• Research state compliance requirements and coordinate directly with government agencies to resolve registration and account issues.
• Process and maintain foreign qualifications, including filings, renewals, withdrawals, and vendor coordination.
• Review and route tax notices, respond to unemployment claims, and manage other compliance-related administrative requests.
• Coordinate additional client services, including California Statement of Information filings, agency payment research, and check processing.
• Maintain accurate documentation, update internal systems, and identify opportunities to improve operational processes through automation and scalable workflows.

What We're Looking For

• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written communication and customer service skills.
• Comfortable researching regulations and navigating government agency websites.
• Ability to work independently while collaborating across cross-functional teams.
• 2–3 years of experience in payroll operations, payroll tax registrations, compliance, Secretary of State filings, or other regulatory or administrative operations is preferred.

You May Be a Great Fit If

• You enjoy solving operational and compliance challenges from start to finish.
• You take ownership and follow through on complex administrative work.
• You're comfortable communicating with customers, government agencies, and external partners.
• You proactively identify process improvements and leverage automation to increase efficiency.
• You thrive in a high-growth environment where accuracy, adaptability, and continuous improvement are essential.

Compensation

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $85,500 - $96,200 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $77,000 - $86,600 USD Canadian employees (any location): CAD 80,800 - 90,900