Associate, Custody Operations

Responsibilities

• Review incoming cash, wires, and checks in the trust accounting system.
• Process daily corrections at the plan and participant levels.
• Work with sub-custodians to settle mutual fund, stable value fund, and ETF trades from booking through settlement.
• Respond to complex operational correction issues for internal teams.
• Identify and resolve cash and share-balance discrepancies.
• Oversee completion of team-member action items.
• Collaborate with internal teams to meet expected timelines.
• Create and maintain written operating procedures for assigned functions.
• Oversee and audit record-keeping and plan-administration components.
• Monitor deliverables and ensure timely completion of team projects.
• Investigate, reconcile, and remediate data discrepancies.

Requirements

• Undergraduate or graduate degree in Finance or Accounting with a strong academic record.
• Strong aptitude for numbers and understanding of cash and traditional securities reconciliations.
• Proactive, analytical problem-solving skills and ability to propose solutions.
• Strong organization, dependability, prioritization, and client-expectation management skills.
• High-level proficiency with Excel.
• Strong written communication and critical-thinking skills.

Nice-to-haves

• Experience with Google Workspace, Slack, Salesforce, Zendesk, or Jira.
• Understanding of trading and settlement for mutual funds, stable value funds, and ETFs.
• Familiarity with custodial platforms such as Matrix or Schwab.
• General knowledge of ERISA rules and requirements.
• Experience with compliance or record-keeping systems such as SunGard Relius, ASC, or FIS.
• Qualified 401(k) Administrator (QKA) or higher ASPPA credentials.
• Relevant record-keeper experience.

Compensation

• Base salary: $65,000–$75,000 annually.
• Eligible for the company bonus pool and new-hire equity.
• Benefits include health coverage, paid time off, employee wellbeing programs, a hybrid work model, and a 401(k) plan.