Product Design Lead, Workforce Management
Lead mobile product design for Rippling's Workforce Management (Time) products serving hourly workers, owning clocking, scheduling, and Timeclock experiences. Requires 6+ years experience with strong mobile craft, active LLM usage in design workflows, and AI-assisted prototyping.
About the job
Responsibilities
- Design exceptional mobile-first product experiences for modern workforce management — including clock-in/out flows, schedule views, shift swaps, break tracking, timecard approvals, and the Timeclock kiosk app.
- Define what great mobile looks like at Rippling by establishing patterns, interaction standards, and quality benchmarks that extend beyond Time into the broader platform.
- Get close to customers to understand how managers and admins actually run hourly teams: where workflows break, where complexity hides, and where better design can drive real business impact.
- Design scalable capabilities and platform patterns that work for multiple products, customer segments, and use cases, creating coherent experiences across Rippling’s broader platform.
- Use AI as a core part of your design process to clarify problem spaces, generate and refine requirements, explore edge cases, and pressure-test solutions before they reach production.
- Develop a hands-on understanding of evolving AI capabilities by building with it, and bringing the knowledge into your product and design decision.
- Prototype with AI-assisted tools to make ideas tangible quickly, explore realistic interactions, and validate solutions through working flows rather than static mocks alone.
Requirements
- 6+ years of end-to-end product design experience, with a portfolio demonstrating strong mobile craft and complex product delivery.
- Active use of LLMs (Claude, ChatGPT, or similar) in your design workflow, whether for research, requirements, copy, or exploration.
- Comfort with AI-assisted prototyping tools (Cursor, Claude Code, or similar), even if you're not writing production code.
- A strong eye for craft, both interaction and visual, with the ability to set a high bar and drive quality across teams.
- Exceptional communication skills, making abstract concepts understandable and guiding cross-functional partners through decisions.
- A relentless customer focus and desire to dig deep to understand real user needs and translate them into design decisions that solve real problems.
Nice-to-Haves
- Hands-on experience building with AI tools and integrating that knowledge into product and design decisions.
Skills
Mobile Design, Product Design, Ui/Ux, AI Tools, LLMs, Prototyping, Figma, User Research
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