New York, NY
Modular AI platform for government constituent services
Kaizen Labs builds a modular, AI-native software platform for local, state, and federal government agencies to manage services like recreation reservations, permitting, payments, and case management. It replaces legacy systems with secure, scalable tools that improve resident access and agency efficiency. The platform serves over 40 million residents across 50+ agencies in 17 states, restoring trust in public services through modern technology.
Administers federal contracts and subcontracts by maintaining obligation registers, interpreting FAR and DFARS flowdowns, managing compliance deadlines, and handling federal-system submissions. The role requires contractor-side experience, independent execution, and eligibility to work with CUI.
Owns Kaizen’s full-cycle Department of War and military services sales motion, developing relationships, navigating defense procurement, leading demos, and closing complex enterprise deals. The role requires 10+ years of defense or federal sales experience, strong procurement fluency, and U.S. citizenship.
Owns the full-cycle enterprise sales motion for civilian federal agencies, from prospecting and demos through proposals, negotiation, and close. The role requires 10+ years of federal civilian sales experience, procurement fluency, and a track record of closing complex, multi-stakeholder deals.
Own Kaizen’s federal security compliance program across FedRAMP, DoD Impact Levels, CMMC, contractual obligations, personnel security, and facility clearance readiness. The role requires hands-on federal portal experience, NIST assessment expertise, assessor engagement, and eligibility for a Tier 3 investigation.
Owns the hands-on buildout and operation of corporate identity, endpoint management, employee lifecycle automation, access reviews, SaaS governance, and a scoped government-information enclave. Requires modern identity-provider administration, macOS fleet management, EDR experience, audit-ready controls, and independent execution.
Owns hands-on federal security compliance operations across FedRAMP 20x, DoD Impact Levels, and CMMC, producing authorization artifacts, assessments, POA&Ms, and federal submissions. Requires direct SPRS and PIEE experience, end-to-end NIST assessment ownership, assessor collaboration, and federal or defense contracting experience.
Build and own Kaizen's federal conference and field events program, from strategy and budget through event execution, executive programming, and pipeline reporting. The fractional contract role requires 5–15 years of events or field marketing experience, strong public-sector judgment, and close partnership with Sales.
Kaizen seeks a Digital Designer to create stunning landing pages, motion/illustration work, and a cohesive visual identity for their government technology platforms and marketing presence. The role involves shipping work in code, leveraging AI tools, and partnering with sales on pitch materials to build trust in public services.
Recruiting Coordinator responsible for end-to-end interview scheduling, onsite candidate hosting, delivering exceptional candidate experience, maintaining ATS data integrity, and improving recruiting processes at a fast-growing govtech startup. Requires 0-2 years experience, strong organizational skills, attention to detail, and in-person hosting capabilities.
Own and scale the full People Operations function at a fast-growing govtech startup: onboarding/offboarding, payroll, benefits, compliance, performance management, and recruiting operations.
Own and build Kaizen's external brand from scratch: define positioning, produce editorial/video/podcast content, craft executive comms, and drive recognition across government, tech, and investors. Requires 6-10 years building brands that matter, strong writing, and comfort operating solo with contractors.
Lead Platform and Delivery organizations for a federal-focused government tech startup, owning architecture, AI tooling initiatives, and federal technical strategy in a hybrid NYC role.
Own end-to-end security architecture, compliance (FedRAMP, CMMC), and secure supply chain practices for a federal-focused government platform on AWS. Lead technical readiness and drive secure-by-default engineering in an early-stage environment.
Senior full-stack engineer architects and ships AI-powered features for government services platform, sets technical direction, mentors juniors, and engages with agency stakeholders. Requires 5+ years experience with React/Next.js, Node.js/TypeScript/Postgres, and AI coding tools.