Sales Coordinator

Responsibilities

Account Intelligence and Research

• Develop and maintain deep knowledge of assigned accounts using AI-powered research, signal detection, summarization, and workflow automation.
• Create and leverage MCP integrations and AI workflows to automate research and monitoring.
• Monitor earnings calls, press releases, LinkedIn activity, and trade press for leadership changes, hiring, restructures, and other organizational signals.
• Identify commercially relevant developments and turn them into actionable sales triggers.
• Use Yext’s Scout tool to analyze how target accounts appear in AI and traditional search (AEO/GEO).
• Maintain account intelligence dashboards, relationship maps, and strategic account plans with Account Executives and Customer Success.

Account Mapping and Multi-Threading

• Own stakeholder maps across marketing, digital, AI, customer experience, and IT.
• Identify champions, influencers, and decision-makers.
• Build relationships with operational stakeholders below the C-suite.
• Identify account-coverage gaps and keep stakeholder maps current.

Sales Coordination and Deal Support

• Coordinate demos, discovery calls, and executive meetings across time zones.
• Prepare and customize sales decks, proposals, and pricing sheets.
• Provide basic solutions engineering support, including demo preparation and environment setup.
• Prepare intelligence for executive engagements.
• Serve as the first point of contact for inbound sales inquiries, qualifying and routing leads.
• Liaise with Marketing on content and upcoming activity.

Sales Operations and CRM

• Maintain clean and accurate data in Salesforce.
• Track lead conversion, deal velocity, and pipeline progression.

Outbound and Relationship Initiation

• Initiate highly personalized outreach based on relevant account signals.
• Follow up on warm marketing signals with insight-led messages.
• Arrange introductory conversations and facilitate customer introductions.
• Identify and secure attendance at targeted events or hosted experiences.

Requirements

• 1–3 years of experience in sales development, sales operations, or sales coordination, ideally in B2B SaaS.
• Fluency in written and spoken English and German.
• High proficiency with AI tools for research, summarization, and workflow automation.
• Experience with Salesforce or a similar CRM.
• Excellent written communication and commercial judgment.
• Strong organizational skills and comfort coordinating across Account Executives, Marketing, and Customer Success.
• Curiosity about enterprise buying groups, agency relationships, and decision-making dynamics.