Strategy & Operations Manager - Partnerships
This role will architect and operate the systems, data, and processes behind n8n’s partner ecosystem, covering pipeline attribution, channel reporting, partner programs, and cross-functional GTM operations. It requires 5+ years of Sales or Channel Operations experience, strong Salesforce expertise, and proficiency with analytics tools.
About the job
Responsibilities
Channel Program Operations
- Own the operational infrastructure powering n8n's global partner ecosystem across reseller and referral segments.
- Design and maintain partner-attributed pipeline tracking in Salesforce, accurately categorizing sourced, influenced, and co-sell deals.
- Build and maintain channel reporting frameworks covering partner-sourced MRR, activation rates, deal registration, and tier performance.
Partner Performance & Pipeline
- Support partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership.
- Develop reporting and insights that drive partner growth and improve program performance.
- Build channel-specific territory and routing logic so partner-sourced leads and registered deals are prioritized and attributed correctly.
Program & Systems Administration
- Own configuration and adoption of partner-facing tools, including the partner portal and Salesforce channel-specific objects.
- Maintain documentation and training materials covering channel processes, rules of engagement, and partner program policies.
- Manage partner tier qualification, certifications, and activity thresholds while using AI-enabled tools to streamline and scale operations.
Cross-Functional Collaboration
- Partner with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize go-to-market motions such as co-marketing campaigns and partner enablement launches.
- Serve as the channel operations subject matter expert across annual planning, QBRs, and go-to-market launches.
- Triage and support ad hoc requests, partner escalations, and troubleshooting.
Requirements
Must-haves
- 5+ years of Sales Operations or Channel/Partner Operations experience at a technology company, ideally supporting partner or indirect revenue programs in a high-growth SaaS environment.
- Knowledge of channel mechanics including deal registration, partner tiering, co-sell motions, referral fee structures, and margin/discount governance.
- Proficiency with Salesforce objects, relationships, and reporting, including channel-specific objects, plus experience with tools such as PartnerStack, Crossbeam, or partner portals.
- High proficiency in Google Sheets or Excel and comfort with BI tools and partner data analysis.
- Meticulous organization and strong attention to accuracy.
- Experience leading organization-wide change, particularly when operationalizing new program structures.
- Strong problem-solving skills and the ability to build scalable operational solutions.
Nice-to-haves
- Salesforce Administrator certification or progress toward certification.
- SQL proficiency for independently analyzing partner and pipeline data.
Compensation & Benefits
- Competitive compensation.
- Equity ownership.
- Europe: 30 days of vacation plus public holidays wherever you are.
- Europe: Benefits and pension contributions according to local country norms.
- €1,000 per year for courses, books, events, or coaching.
- Remote-first work environment.
- Visa sponsorship available for Germany; candidates in other countries must have existing right to work.
Skills
Salesforce, Partnerstack, Crossbeam, Partner Portals, Google Sheets, Excel, Business Intelligence, SQL, Partner Pipeline Reporting, Deal Registration
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