Director of Supply Chain

What You Will Be Doing

Build & Scale Supply Chain Capability

• Architect and implement scalable supply chain processes, systems, and supplier capabilities to support OPSWAT's hardware growth trajectory.
• Translate strategic priorities into practical operating processes, ownership, and execution plans.

Supply Chain Operating Model & Standardization

• Design and implement a consistent operating model across procurement, inventory management, fulfillment, quality, and planning.
• Define clear ownership, standardized workflows, decision-making processes, controls, and escalation paths.

Demand Planning & Forecasting

• Establish a disciplined demand planning and forecasting process in partnership with Sales, Finance, Product Management, and Operations.
• Translate commercial forecasts into purchasing, inventory, fulfillment, and capacity plans.

Systems, Data & Process Reliability

• Establish reliable supply chain data and system practices, including master data standards, data ownership, ERP accuracy, system integration requirements, and a consistent source of operational information for decision-making.

Hands-On QA/QC Oversight

• Lead quality assurance and control efforts in the Tampa warehouse, including hardware assembly, imaging, testing, and packaging.
• Ensure every unit meets functional, security, quality, and branding standards.

Warehouse Execution & Fulfillment

• Oversee daily operations in the Tampa warehouse, including inventory control, ERP data accuracy, fulfillment workflows, and issue resolution.
• Remain personally engaged where operational problems occur and ensure that immediate fixes are converted into sustainable process improvements.

Shop Floor & Material Flow Execution

• Provide strong hands-on leadership across shop floor logistics, material flow and replenishment, internal logistics routes, operational administration, and coordination between warehouse and production-related activities.
• Identify bottlenecks, improve material availability, and ensure that operational processes are practical, controlled, and consistently followed.

Cross-Functional Leadership

• Lead initiatives requiring alignment across Sales, Finance, Product Management, Operations, Creative, and GTM teams.
• Establish accountability, resolve competing priorities, and drive decisions through implementation, including in areas where Supply Chain does not have direct authority.

Vendor & Logistics Management

• Build and manage relationships with suppliers, carriers, and logistics partners.
• Improve supplier performance, service reliability, and cost effectiveness while ensuring compliance with export regulations and hardware-specific controls.

Performance Management & Continuous Improvement

• Establish a standardized supply chain performance management framework, including KPI definitions, data ownership, reporting cadence, root-cause analysis, and corrective action tracking.
• Key measures may include forecast accuracy, inventory accuracy, supplier performance, fulfillment lead time, quality, and logistics cost.

Team Leadership

• Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals.
• Build a culture of ownership, transparency, collaboration, disciplined execution, and continuous improvement.

What We Need From You

• Bachelor's degree in Supply Chain Management, Business, Engineering, or a related field; MBA preferred.
• 10+ years of experience in supply chain operations, preferably in hardware or technology sectors.
• Strong hands-on shop floor experience, including internal logistics routes, material supply and replenishment, inventory movement, operational administration, and coordination with warehouse or light production activities.
• Basic production planning knowledge is considered a plus.
• Proven success leading at least one significant supply chain transformation involving process standardization, systems or ERP improvement, data quality, planning, organizational change, and measurable operational results.
• Demonstrated experience improving fragmented supply chain systems, workflows, and data environments.
• Strong experience in demand planning, forecasting, inventory planning, and translating commercial demand into executable supply and capacity plans.
• Proven track record of managing logistics, procurement, supplier performance, and fulfillment operations.
• Strong understanding of compliance requirements, with particular focus on export regulations and hardware-specific controls for international distribution.
• Deep understanding of ERP systems, preferably NetSuite, including master data, transaction accuracy, workflow design, and reporting requirements.
• Excellent communication and cross-functional leadership skills, with the ability to create alignment and drive execution without relying solely on direct authority.
• Comfortable operating in ambiguous and underdeveloped environments, quickly identifying priorities, establishing ownership, and driving execution without waiting for perfect information.
• Able to balance immediate operational problem-solving with the development of sustainable processes and long-term capabilities.
• Willing to be personally present where problems occur - whether in the warehouse, within a system workflow, with a supplier, or during a cross-functional escalation.
• Demonstrates sound judgment, resilience, constructive assertiveness, and a strong bias for action.
• Experience working in a fast-paced, high-growth environment with changing priorities.

What We Offer

• A high-impact leadership role with the mandate to shape and scale OPSWAT's supply chain capability.
• The opportunity to build processes, systems, metrics, and teams that directly support the growth of the hardware business.
• Significant cross-functional exposure and the ability to influence operational strategy, product quality, and customer experience.
• A role that combines strategic ownership with visible, hands-on operational impact.