Growth Product Manager, Socure Launch

Responsibilities

Activation & Product-Led Growth

• Own the end-to-end Launch activation funnel from signup through first meaningful production usage.
• Define and optimize activation metrics, onboarding success criteria, and time-to-value.
• Design and run rapid experiments across onboarding, product experience, packaging, and messaging.
• Identify friction through funnel analysis, customer behavior data, and direct customer feedback.
• Translate learnings into product improvements that drive measurable growth.

Fintech Customer Insights

• Develop a deep understanding of fintech customer workflows and needs.
• Conduct customer interviews, onboarding reviews, and integration discovery sessions.
• Identify unmet needs across identity, compliance, onboarding, and trust workflows.
• Turn customer insights into product recommendations, roadmap priorities, and scalable playbooks.

Ecosystem & Channel Growth

• Partner with fintech ecosystems and growth channels.
• Support onboarding experiences for VC, accelerator, embedded finance, and platform partnerships.
• Identify repeatable patterns that improve activation and retention within strategic customer segments.
• Shape product experiences for fintech and developer-first customers.

Building for Scale

• Partner with Engineering, Design, Solutions Engineering, Support, and GTM teams.
• Create instrumentation, reporting, and operational foundations to scale Launch efficiently.
• Convert recurring customer and operational challenges into productized solutions.

Requirements

• 2–4 years of experience in Product Management, Growth, Product Operations, Solutions Engineering, or a similar role.
• Experience in fintech or adjacent markets such as payments, banking, lending, identity, fraud, or compliance.
• Strong analytical skills using product analytics, SQL, BI tools, or experimentation frameworks.
• Demonstrated ability to ship products, features, experiments, or process improvements end-to-end.
• Comfortable operating in ambiguous, early-stage environments with high ownership and limited structure.
• Experiment-driven, customer-obsessed, high-agency, and builder-minded approach.

Success Measures

• Activation rate.
• Time-to-first-value.
• Onboarding completion.
• Early retention and engagement.
• Partner- and ecosystem-sourced growth.