Solutions Engineer
Partners with sales and customers to deliver database architecture guidance, migrations, performance optimization, and technical enablement across PlanetScale’s PostgreSQL and Vitess platforms. Requires 5+ years supporting production database workloads or customers, cloud experience, scripting ability, and strong customer-facing communication.
About the job
Responsibilities
- Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve challenging database problems.
- Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
- Design and execute proof-of-value timelines that deliver agreed-upon business outcomes and success criteria.
- Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale’s PostgreSQL and Vitess platforms.
- Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
- Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
- Create educational content, including documentation, guides, blog posts, workshops, and videos.
- Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
Requirements
- 5+ years of hands-on production experience with MySQL or PostgreSQL, including operations, performance tuning, and troubleshooting; or 5+ years of experience supporting customers with MySQL or PostgreSQL workloads and advising on these areas.
- Experience with at least one major cloud provider: AWS, Google Cloud, Azure, or OCI.
- Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Strong understanding of database migration strategies and tooling.
- Experience evaluating database solutions, including architecture reviews, capacity planning, and performance analysis.
- Ability to write scripts and tools in Python, Go, or JavaScript.
- Experience creating technical content such as documentation, tutorials, or blog posts.
- Deep expertise in database systems, including replication, high availability, sharding, performance tuning, and migration strategies.
- Ability to present architecture designs to executives and write scripts to automate migration tasks.
- Ability to translate technical concepts into business value for diverse audiences.
- Ability to manage multiple engagements independently.
- Willingness to travel occasionally, less than 20%.
Nice-to-haves
- Experience with AWS Database Migration Service (DMS) or logical replication tools.
- Knowledge of Vitess, database sharding, or distributed database systems.
- Familiarity with Kubernetes and cloud-native architectures.
- Experience with infrastructure-as-code tools such as Terraform or CloudFormation.
- Contributions to open-source projects or active participation in database communities.
- Public speaking experience at conferences or meetups.
Compensation and Benefits
- Base salary range: $160,000–$250,000 USD.
- Total compensation may include base salary, variable compensation where appropriate, benefits, and equity.
Skills
MySQL, Postgres, Vitess, AWS, GCP, Azure, Oci, Python, Go, JavaScript, Database Migration, Kubernetes, Terraform, CloudFormation, Aws Dms
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