Manager, Revenue Operations

Responsibilities

• Partner with Affiliates leadership and own the Revenue Operations narrative in strategic discussions.
• Run weekly business reviews and present monthly and quarterly performance reviews with operational metrics, trend analysis, and recommendations.
• Surface conversion trends, cohort gaps, activation bottlenecks, and other proactive insights.
• Own the bottoms-up annual operating plan, including team composition, quota design, capacity modeling, and hiring plans.
• Drive weekly bottoms-up forecasting, validate assumptions, and contribute consolidated outputs to the GTM forecasting model.
• Track actuals against plan, diagnose root causes of deviations, and recommend corrective actions.
• Build and maintain analytics for affiliate cohorts, LTV, activation, expansion triggers, and dormancy signals.
• Model the impact of incentive structures, activation playbooks, and affiliate tiers before implementation.
• Own operational tracking for Endorsed Affiliate agreements, including milestones, contracted targets, and payout schedules.
• Build an automated tracking system with real-time program visibility.
• Track payout calculations, coordinate with Finance, and own the partner ROI framework.
• Identify operational gaps and address them through process design and automation.
• Map, document, audit, and improve processes across onboarding, activation, and expansion workflows.
• Own the Affiliates GTM technology stack, including affiliate tracking infrastructure and Endorsed Affiliates Program systems.
• Manage and develop a small team of analysts.

Requirements

• 5–8 years of experience in Revenue Operations, Sales Operations, Partner Operations, or a closely related GTM analytics function.
• Experience building forecasting models, cohort analyses, and ROI frameworks.
• Experience owning a high-value partnership or contract program, including milestones, payouts, and ROI measurement.
• Experience in high-growth SaaS environments where operational processes were built in real time.
• Strong process-design, systems, analytical, communication, and team leadership skills.
• Player-coach mentality with the ability to execute directly while managing and developing analysts.

Nice to Have

• Experience supporting or operating within a partner, affiliate, or channel ecosystem.
• Experience with affiliate tracking infrastructure and GTM technology systems.