Internal Communications Director
Leads the company’s internal communications strategy, executive messaging, All Hands programming, video storytelling, and employee engagement channels. Requires 10+ years of communications experience, strong C-suite advisory and writing skills, and a bachelor’s degree.
About the job
Responsibilities
- Own the strategy and execution of the internal communications program during company updates, organizational changes, and major announcements.
- Lead planning, narrative development, and production for All Hands and other company-wide forums, from executive talking points through live or recorded delivery.
- Build and expand internal video communications, including executive updates, milestone recaps, and storytelling content.
- Evolve employee communications channels, formats, and cadence beyond one-off announcements.
- Own Slack, intranet, email, and video channels, ensuring targeted, timely, and consistent messaging.
- Draft and refine CEO and leadership communications, talking points, and briefing materials.
- Partner with Corporate Communications, Legal, and People teams on proactive and reactive communications for sensitive or high-stakes announcements.
- Ensure employees hear key news before or alongside external audiences and maintain internal/external message consistency.
- Develop surveys, pulse checks, forums, and other listening mechanisms to measure sentiment and communications effectiveness.
- Advise executives and cross-functional leaders on internal messaging and change communications.
- Manage and mentor internal communications talent and coordinate with agencies or contractors for video and content production.
Requirements
- 10+ years of experience in internal, corporate, or executive communications, preferably leading internal communications at a high-growth company.
- Experience producing All Hands and executive forums from narrative development through live or recorded delivery.
- Hands-on experience building video communications and modern, multi-channel employee engagement programs.
- Experience advising and writing for C-suite leaders.
- Exceptional storytelling and writing skills, including the ability to translate complex or sensitive priorities into clear, memorable messaging.
- Experience supporting crisis, issues, or change communications with Legal and Corporate Communications.
- Strong project management and cross-functional collaboration skills.
- Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
- Comfort using AI-enabled tools for messaging development and communications analysis, with sound judgment regarding appropriate use.
- Senior-level individual contributor role.
Nice-to-have
- Advanced degree.
Compensation and Benefits
- Annual compensation range: $181,000–$214,000 USD.
- Benefits may include health, pharmacy, optical and dental coverage; paid and sick time off; short- and long-term disability coverage; life insurance; and a 401(k) contribution, subject to eligibility requirements.
Skills
Internal Communications, Corporate Communications, Executive Communication, Crisis Communications, Change Communications, Storytelling, Writing, Video Communications, Slack, Intranet, Project Management, AI Tools
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