Commercial Sales Engineer
Partners with sales teams to qualify and close opportunities by delivering technical presentations, product demonstrations, and proofs of concept. The role requires DevOps monitoring or architecture knowledge, Windows or Linux administration experience, and customer-facing communication skills.
About the job
Responsibilities
- Partner with the sales team to articulate Datadog’s value proposition, vision, and strategy to customers.
- Deliver product and technical presentations and demonstrations to prospective clients.
- Support technical evaluations and proofs of concept.
- Build competitive knowledge, technical expertise, and credibility by continually learning new technologies.
- Collaborate with the product team on customer- and partner-driven feature requests.
- Help customers onboard the product and resolve technical roadblocks.
- Work with internal teams to resolve customer concerns and escalate bug issues.
- Think creatively about technical challenges throughout the pre-sales lifecycle.
Requirements
- Knowledge of and experience with DevOps monitoring or architecture tools.
- Confidence delivering technical presentations and demonstrations to external customers or internal teams.
- Systems administration experience with Windows or Linux.
- Willingness to travel to client sites by car, train, or air up to 25% of the time.
- Ability to sit for up to four hours while traveling to and from client sites.
Benefits and Growth
- Best-in-breed onboarding.
- Generous global benefits.
- Intra-departmental mentor and buddy program.
- New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- Inclusive company culture with Community Guilds and Inclusion Talks.
Skills
DevOps, Monitoring Tools, Architecture Tools, Technical Presentations, Product Demos, Proofs Of Concept, Windows, Linux, Systems Administration
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