Senior Associate, Account Management

Responsibilities

• Develop and launch new solutions for large and complex global freight-forwarding clients.
• Accelerate growth across Flexport’s services, including Air, Ocean, Trade Advisory, Customs, and PO Management.
• Partner with destination teams in the United States and Europe to identify expansion opportunities and grow share of wallet within existing accounts.
• Work cross-functionally with Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams to develop and execute client strategies.
• Align executive-level customer contacts and maintain relationships with critical stakeholders at major global brands.
• Monitor industry and supply-chain developments to proactively educate and support clients through change.

Requirements

• Entrepreneurial mindset with a strong track record of delivering innovation and driving results.
• Experience working with complex global team matrices and driving desirable solutions and results.
• Experience building global client relationships and using them to grow business partnerships.
• Ability to inspire and motivate teams while prioritizing team success.
• Results-oriented, accessible, and approachable working style.
• Strategic thinking, disciplined planning, and the ability to operationalize strategic plans.
• Strong organization, presentation, and written and verbal communication skills.
• Exceptional negotiation and problem-solving skills.
• Awareness of business-cultural differences and the ability to adapt to local business cultures.
• Highly collaborative approach with a record of building strong internal and external relationships.
• High integrity and ethics.
• Compliance-first attitude in a heavily regulated industry.