Deployment Strategist - Global Expansion
Deploy ElevenAgents for strategic enterprise customers by identifying high-impact workflows, structuring commercial opportunities, guiding production implementation, and delivering measurable outcomes. The role requires at least 3 years of technical customer experience, Python and API familiarity, strong communication, and English and German fluency.
About the job
Responsibilities
- Meet with strategic customers to understand AI transformation goals and identify pain points in customer-facing and operational workflows powered by AI agents.
- Own flagship deals end-to-end, including use-case identification, commercial-term structuring, and closing.
- Embed with strategic customers as a trusted partner, spending meaningful time onsite and owning delivery outcomes.
- Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them.
- Guide customers on deploying ElevenAgents, including agent design, orchestration, production readiness, adoption, and impact.
- Scope applications in new industries and expand AI solutions across sectors globally.
- Present results and future-work proposals to technical teams and C-suite executives.
- Collaborate with Research teams to feed field insights into the platform, models, and roadmap.
- Build and deliver demos of ElevenAgents and related AI technology.
- Work with customer engineering and executive teams to bring agents to production and deliver measurable business outcomes.
Requirements
- 3+ years of experience working with customers in a technical capacity; direct enterprise customer experience preferred.
- Experience in product development, delivery, and change management.
- Commercial instinct, including comfort with deal conversations, value propositions, and enterprise sales cycles.
- Basic proficiency in Python and familiarity with API integration for prototyping, demos, and technical communication.
- Excellent communication and problem-solving skills, including simplifying complex technical concepts and structuring clear logic.
- Proven ownership of complex, ambiguous projects and delivery of results.
- Adaptability across customer environments, industries, and technical use cases.
- Technical aptitude and familiarity with LLM tooling and AI agent frameworks.
- Ability to map enterprise use cases and workflows to AI systems.
- Fluency in English and German, with understanding of regional and cultural nuances.
- Willingness to travel regularly for customer onsite engagements.
Benefits
- Annual discretionary professional-development stipend.
- Annual discretionary stipend for meeting colleagues.
- Annual company offsite.
- Monthly coworking stipend for employees outside main hubs.
Skills
Python, API Integrations, LLMs, Ai Agent Frameworks, Elevenagents, Agent Design, Agent Orchestration, Production Readiness, Product Development, Change Management, Enterprise Sales, Value Propositions, Customer Workflows, Technical Demos
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