Senior Delivery Solutions Architect
Leads post-sale technical strategy, delivery, adoption, and executive governance for Databricks’ most complex Data and AI customers. Requires 10+ years in technical program delivery, architecture, consulting, or customer success, plus Python, SQL, or Scala experience and professional Japanese proficiency.
About the job
Responsibilities
- Partner with sales and field engineering teams to accelerate customer adoption and growth of the Databricks platform.
- Lead post-technical-win account strategies and execution plans for prioritized customers and use cases.
- Serve as the accountable technical leader across onboarding, enablement, production, go-live, and healthy workload consumption.
- Act as the primary contact for technical issues and questions related to production and go-live status.
- Coordinate Shared Services, User Education, Onboarding/Technical Services, Support, expert technical teams, and Professional Services resources.
- Create and execute plans to accelerate key use cases into production.
- Navigate Product and Engineering teams for new product innovations, private previews, and upgrades.
- Develop execution plans covering use-case production, enablement, user growth, product adoption, cloud cost control, tuning and optimization, and executive governance.
- Provide internal and external KPI updates on usage, customer health, investment status, risks, product adoption, and use-case progression.
- Build executive relationships, lead customer stakeholders, and manage technical escalations with senior executives.
Requirements
- 10+ years of experience accountable for technical project or program delivery in Data and AI.
- Ability to contribute to technical discussions and design decisions with customers.
- Programming experience in Python, SQL, or Scala.
- Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understanding of solution architecture for distributed data systems.
- Ability to connect business value and outcomes to project deliverables.
- Experience with technical program or project management, including account, stakeholder, and resource management.
- Experience resolving complex escalations with senior customer executives.
- Experience conducting discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
- Track record of exceeding quota, goals, or comparable performance targets.
- Full professional proficiency in Japanese is mandatory; business-level English proficiency is preferred.
Benefits
- Comprehensive benefits and perks tailored to regional employee needs.
Skills
Python, SQL, Scala, Solutions Architecture, Distributed Data Systems, Technical Program Management, Project Management, Business Analysis, Strategic Roadmaps, Data And Ai, Cloud Cost Control, Performance Tuning
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