Chief of Staff

What you'll do

• Take on whatever's breaking, slowing us down, or the bottleneck to our growth
• Execute new initiatives and one-off projects for growth, sales, marketing, and partnerships
• Hiring–sourcing the best candidates, running interviews/work trials, onboarding new hires
• Run inbound sales–product inquiries, security questionnaires, demos
• Talk to existing and prospective customers
• Understand and identify gaps in how we show up in the world and to our customers
• Run office operations and handle admin work (payroll, expenses, vendor management, all the stuff that needs to get done)
• Build and automate processes and systems as we scale
• Operational and keeping-the-lights-on tasks

Who you are

• Bias towards action–You move fast, make calls with limited data, and fix things in real time
• Strong operator with startup experience–you've seen how great organizations operate and can execute at that level
• High ownership–you own outcomes, not just tasks, and feel it personally when something doesn't ship
• Bias towards action and urgency–you have a visceral sense of discomfort when the ball sits in your court too long
• Highly autonomous–you make most decisions yourself, don't wait for permission, and move fast
• Set the tempo–you establish cadence and pace internally/externally and make sure things happen on time
• Extremely organized–you maintain context across many simultaneous projects without dropping balls
• Comfortable with ambiguity–you don't need a playbook, you write it and figure out what needs to happen
• Strong generalist–you want to get your reps across different disciplines from recruiting to customer research to event planning to operations
• No task is beneath you–you'll update the cap table, run payroll, and take pride in optimizing tedious work
• Strong product sense and taste–you understand what makes software feel great
• Keen eye for efficiency–you hate repetitive work and automate or eliminate it
• Love startups–you want the speed, the ownership, the opportunity to build things from scratch