Forward Deployed Engineer

Responsibilities

• Own technical delivery across multiple deployments from first prototype to stable production.
• Build full-stack systems that deliver customer value and improve learning from deployments.
• Embed closely with customer teams, understand their needs, and guide adoption.
• Scope work, sequence delivery, and remove blockers early.
• Make trade-offs among scope, speed, and quality to protect delivery.
• Contribute directly to code when progress or clarity depends on it.
• Codify working patterns into tools, playbooks, or reusable building blocks.
• Share field feedback with Research and Product to improve models and products.
• Keep teams moving through clarity and follow-through.

Requirements

• 5+ years of engineering or technical deployment experience, including customer-facing work.
• Experience scoping and delivering complex systems in fast-moving or ambiguous environments.
• Ability to write and review production-grade frontend and backend code using Python, JavaScript, or comparable stacks.
• Experience building or deploying systems powered by LLMs or generative models.
• Understanding of how model behavior affects product experience.
• Ability to simplify complexity and make sound decisions under pressure.
• Clear communication with engineers, product teams, and customer stakeholders.
• Ability to identify risks early and adjust plans without slowing delivery.
• Calm judgment in high-stakes situations.
• Fluent spoken and written Japanese and English; resumes must be submitted in English and interviews include both languages.

Compensation and Benefits

• Hybrid work model with 3 days per week in the office.
• Relocation assistance is available to new employees.
• Travel is expected, mainly within Japan.