Senior Market Manager
Manages host and strategic partner relationships, acquires high-quality supply, and drives market growth through localized strategies and data-driven execution. Requires 8+ years in sales, account management, or partner support, fluency in English and Portuguese, and regular travel.
About the job
Responsibilities
- Build, manage, and expand partner relationships within the assigned territory, aiming to surpass quarterly sales targets.
- Conduct optimization calls and business reviews with partners, providing timely service and in-person host support as needed.
- Implement strategies to manage and optimize strategic partnerships.
- Prospect and onboard new, high-quality supply within the assigned geography.
- Educate clients on product updates and communicate product and public-policy feedback to internal stakeholders.
- Use data to identify strategic growth opportunities and allocate resources efficiently.
- Develop and implement localized engagement projects.
- Collaborate cross-functionally with product, communications, public policy, legal, tax, and customer support teams.
- Analyze local market trends and inform internal and external stakeholders.
- Support software partnerships and help ensure a seamless experience for hosts and guests.
- Represent Airbnb in external meetings and industry conferences.
- Support host community programs in the region.
Requirements
- 8+ years of experience in new sales, account management, and partner support.
- Fluency in English and Portuguese.
- Proven experience managing a leads pipeline and book of business.
- Strong quantitative and data-interpretation skills.
- Ability to work strategically and tactically in ambiguous environments.
- Proven cross-functional collaboration experience.
- Excellent communication, presentation, and client relationship skills.
- Resourceful, self-sufficient, and highly organized, with strong prioritization skills.
- Proficiency with CRM software, including leads, opportunities, and core objects; Salesforce experience is a plus.
- Based in South Florida and willing to travel regularly to the assigned territory, typically once per quarter.
- Passion for Airbnb, travel, and the sharing economy.
Nice to Have
- 2+ years of experience in the technology or travel industry.
- Airbnb hosting experience.
Compensation and Benefits
- Monthly pay range: R$22,000–R$27,500 BRL.
- May be eligible for bonus, equity, benefits, and Employee Travel Credits.
Skills
CRM, Salesforce, Sales, Account Management, Partner Support, Pipeline Management, Data Analysis, Quantitative Analysis, Strategic Partnerships, Business Reviews, Lead Generation, Public Policy, Cross-Functional Collaboration
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