Market Manager
Leads marketplace supply growth and health for assigned Brazil territories by managing host accounts, developing market strategy, improving listing quality, and delivering acquisition and performance KPIs. Requires 7+ years in sales, account management, business development, or marketplace growth, plus English and Portuguese fluency.
About the job
Responsibilities
- Own the end-to-end market strategy for assigned territories, defining priorities across acquisition, availability, pricing, and quality.
- Manage assigned accounts, providing tailored support to maximize performance, supply contribution, and satisfaction.
- Own and deliver supply KPIs, including NALs, FTBLs, Forward Nights Available, and overall market-level growth.
- Translate regional and country-level strategy into localized plans that drive supply growth and market health.
- Identify structural supply constraints, such as regulatory issues, pricing behavior, and host segmentation, and design solutions to improve performance.
- Monitor market health indicators, identify trends, risks, and opportunities, and drive corrective actions through WBR/MBR cadences.
- Implement and scale acquisition and optimization programs, including field sales and host engagement initiatives.
- Design and operationalize repeatable playbooks that can be scaled across markets.
- Partner closely with the Senior Market Manager for Brazil, co-owning market priorities and serving as a strategic counterpart for defined territories.
- Influence cross-functional stakeholders, including Public Policy, Communications, and Central Teams, to unblock initiatives and accelerate market growth.
- Track performance against targets to maintain predictability and accountability.
- Prioritize initiatives based on impact versus effort across acquisition, optimization, and retention strategies.
Requirements
- 7+ years of experience in sales, account management, business development, or marketplace growth, preferably in fast-paced or high-growth environments.
- Ability to define and execute market-level strategies in complex and evolving environments.
- Demonstrated ability to influence without authority and collaborate with cross-functional stakeholders.
- Strong analytical skills and ability to translate data into actionable insights and measurable impact.
- Ability to identify high-impact opportunities, diagnose root causes, and design scalable solutions.
- Proactive, goal-oriented, and self-managed, with strong prioritization and decision-making skills.
- Strong business judgment and ability to work effectively in ambiguous, fast-changing environments.
- Excellent written and verbal communication and stakeholder management skills.
- Fluency in English and Portuguese.
- Experience with CRM tools; Salesforce preferred.
Compensation and Benefits
- Monthly base pay range: R$14.000–R$17.500 BRL.
- May also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Skills
Salesforce, CRM, Account Management, Business Development, Market Strategy, Marketplace Growth, Field Sales, Data Analysis, Stakeholder Management, Pricing Strategy, Host Acquisition
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