Sales Enablement Program Manager

What You'll Do

• Build and own the enablement system that lets CSMs drive integrations themselves: kickoff decks, the technical intake, onboarding playbooks, QA and go/no-go checklists, and GTM templates.
• Turn each new platform or vendor into a repeatable runbook (e.g. Rapattoni, Clareity, Relevate, Solid Earth, REcore), so the second build needs no special handling.
• Train and coach CSMs to run kickoffs and own the partner relationship as drivers, not servicers. Build their technical fluency so they can connect a partner straight to the Solutions Architect.
• Own the program's tech-provider relationships at RESO industry standards. Maintain the vendor knowledge base, the credential and SSO references, and the integration specs.
• Support CSMs on the Launch Velocity KR: help them set each launch's build-type target dates, keep their KR updates and the integration dashboard current, and follow through so targets get met.
• Accelerate solutions when a launch slips: spot it early and help the CSM pull in the right owner (Sales, Engineering, or Product).
• Build the AI workflows that run the integration process: prep briefs, recap and ticket drafting, status refreshes, the post-launch health monitor. Automate the manual steps.
• Keep the operating model current as volume grows, and retire process that stops earning its keep. Support an ever-increasing book of business.

Skills You Bring

• 7+ years in program management, technical implementation, or client integrations with a track record of building systems and playbooks other people run.
• Working knowledge of the real estate industry and MLS platforms. Understand listing feeds, syndication, SSO vendors, and how MLS data and vendor systems fit together (RESO, RETS, and common feed formats).
• You've enabled a customer-facing team before: training, playbooks, or tooling that measurably sped them up and made them self-sufficient.
• Comfort sitting between Engineering, Product, and Sales/Customer Success, and translating cleanly in every direction.
• Strong instinct for systems over heroics. Measure success by the team's speed.
• Fluent in Jira, Notion, and Google Workspace, and quick to wire up AI workflows.
• Bonus: you've onboarded SaaS or proptech partners, managed MLS tech vendors, or worked inside or alongside an MLS.

Qualities You Practice

• Own it end to end. Drive projects from idea to execution.
• Communicate like a teammate. Direct, candid, and respectful.
• Hold a high bar. Think critically. Stay curious.
• Stay adaptable. Anticipate challenges, take initiative.
• Experiment and learn fast.
• Debate well, commit fully.
• AI is a core skill. Use AI tools to move faster.
• Think in systems. See the whole pipeline, fix the root cause.