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IntercomIntercom

Account Executive, Small Business

The Account Executive will drive new business growth across the Small Business segment by managing the full consultative sales cycle, forecasting revenue, and partnering with Sales Engineering, R&D, and Marketing. The role requires at least two years in a closing role and SaaS sales experience.

About the job

Responsibilities

  • Evangelize the product by spearheading Intercom's growth and adoption across the Small Business segment.
  • Manage the full sales cycle for Small Business customers, from prospecting to close, using a consultative sales approach.
  • Provide timely and accurate forecasts and clear visibility into revenue performance.
  • Articulate product value using the Command of the Message framework.
  • Forecast and plan pacing throughout each month and quarter.
  • Partner with Sales Engineers to win flagship logos in the market.
  • Partner with R&D and Marketing to act as the voice of customers.

Requirements

  • 2+ years of experience in a closing role.
  • 1+ years of experience selling SaaS products.
  • Experience with outbound prospecting.
  • Strong sales instincts and a track record of hitting and exceeding quota.
  • Exceptional written and verbal communication skills.
  • Comfort operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across industries and company sizes.
  • Ability to close net-new business in a competitive environment.
  • Growth mindset, intellectual curiosity, and ambition.

Compensation and Benefits

  • Competitive salary and equity in a fast-growing startup.
  • Catered lunch every weekday and a fully stocked kitchen.
  • Regular compensation reviews.
  • Flexible paid time off.
  • Healthcare stipend toward private health insurance for the employee and partner or spouse.
  • MacBooks are standard, with Windows available for certain roles when needed.

Skills

SaaS, Outbound Prospecting, Consultative Selling, Sales Forecasting, Revenue Forecasting, Salesforce, Command Of The Message

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