Engagement Manager (Services Sales)
Leads professional services sales for MongoDB, scoping projects, negotiating deals, and driving customer adoption. Requires 5+ years in enterprise software sales, technical consulting experience, and database knowledge.
About the job
What you’ll do at MongoDB
- Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
- Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
- Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
- Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
- Manage the Professional Services pipeline for bookings and revenue forecasts for your region
- Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
- Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings
An Ideal candidate will have
- A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
- Experience as an architect, consultant, project manager, or Professional Services manager
- Experience internally positioning and selling professional services
- Experience carrying a quota for PS bookings
- General knowledge of Databases (RDBMS, SQL, NoSQL)
- Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
- Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
- The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
- An ability to scope and estimate projects
- Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
- Ability to travel for key engagements and team offsites
Skills
MongoDB, AWS, GCP, Kubernetes, Openshift, SQL, NoSQL, Rdbms, Agile, Waterfall
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