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Director, Business Operations

Leads high-impact business operations initiatives, strategic decision-making, and the company-wide OKR process while partnering with executives and cross-functional teams. Requires 8–10+ years of experience, including consulting, investment banking, private equity/venture capital, or high-growth technology experience.

About the job

Responsibilities

  • Partner with leaders across product and engineering, go-to-market, operations, and support to inform strategic decisions and prioritize initiatives.
  • Own high-value initiatives and open questions end to end, from problem definition through solution implementation.
  • Own the company’s OKR process, including designing the goal-setting framework, facilitating cross-functional alignment, managing the portfolio of initiatives, reporting progress and risks to the executive team, and driving selected key results to completion.
  • Identify opportunities to improve company operations, partnering with the C-suite, Finance, and other Operations teams to support IPO readiness.
  • Incubate and help run new functions and teams.

Requirements

  • 8–10+ years of professional experience.
  • 2+ years at a top-tier management consulting, investment banking, or private equity/venture capital firm.
  • 2+ years at a high-growth technology company.
  • Excellent analytical problem-solving skills, with the ability to derive insights and turn them into recommendations and action plans.
  • Bachelor’s degree in Economics, Math, Finance, Engineering, Computer Science, or another quantitative field.
  • Strong written and verbal communication skills, with the ability to synthesize findings for varied audiences.
  • Self-starter who can adapt to a rapidly changing environment.
  • Highly organized and structured, with demonstrated ability to manage projects and processes end to end.
  • Ability to build and maintain cross-functional relationships, manage competing priorities, and drive projects to completion.

Nice to Have

  • MBA or another advanced degree.

Compensation & Benefits

  • Base pay range: $242,250–$325,500 per year.
  • Additional compensation may include equity and/or commission, depending on the position offered.
  • Comprehensive benefits include medical, dental, vision, and 401(k).

Skills

Business Operations, Strategic Planning, Okr Management, Analytical Problem Solving, Project Management, Cross-Functional Collaboration, Resource Allocation, Pricing Strategy, Process Design, Financial Analysis, Ipo Readiness, Executive Communication

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