Chief of Staff
The Chief of Staff will partner directly with the CEO to improve product operations, establish company metrics, accelerate execution with AI, and lead high-impact strategic projects. The role requires 7–10+ years in operational or strategic work, strong product experience, quantitative ability, and exceptional communication.
About the job
Responsibilities
- Own and optimize the product operating system, including scope, specifications, execution, and PM-owned metrics.
- Partner with the CEO, product managers, and data leadership to identify the product and business levers with the greatest impact.
- Build and maintain the company’s source of truth for metrics and operating performance.
- Identify opportunities to accelerate company operations and product development through AI implementation.
- Serve as a force multiplier for the CEO by preparing leadership agendas, guiding discussions, triaging roadmaps and escalations, and driving execution.
- Own team meeting materials, roadmap documentation, and other alignment mechanisms.
- Lead high-impact special projects and independently deliver strategic analyses, models, prototypes, and operational improvements.
Requirements
- 7–10+ years of experience in Chief of Staff, product operations, business operations, consulting, or other high-accountability operational or strategic roles.
- Experience operating within a product organization and understanding how products are scoped, built, measured, and shipped.
- Experience creating dashboards, roadmaps, operating systems, and processes from scratch.
- Strong quantitative and analytical skills, including the ability to validate metrics, analyze data directly, and identify business levers.
- Ability to operate strategically while also resolving detailed operational issues.
- Excellent written and verbal communication skills, with the ability to represent an executive’s voice and vision.
- Strong cross-functional relationship-building, judgment, composure, and execution skills.
- High ownership, urgency, adaptability, and comfort leading without a template.
- Interest in learning how to operate and eventually lead a high-growth company.
Nice-to-haves
- Consumer or social product experience.
- Experience with AI enablement or implementation.
Compensation and Benefits
- Annual salary range: $230,000–$270,000.
- 100% remote work.
- Opportunity to work directly with the CEO in a high-impact, founder-led product company.
Skills
Product Operations, Business Operations, Data Analysis, Metrics, Dashboards, Roadmaps, Product Strategy, AI, Data Modeling, Consulting
Similar jobs
Business Operations jobs
Notion
San Francisco, CAStrategic partner to Notion’s Global Head of Sales, driving executive decision-making, cross-functional alignment, sales planning, business analysis, and global sales strategy. Requires 8+ years in senior sales or sales-adjacent leadership, strong project management, and B2B SaaS experience.
Headway
New York, NY
Leads the operating system for a large R&D organization, coordinating planning, prioritization, headcount, governance, executive communications, and cross-functional alignment across Product, Engineering, Data, and Design. Requires prior executive Chief of Staff experience, 10+ years of relevant experience, strong writing, technical fluency, and influence without authority.
Rula
United States
Serves as a strategic partner to the Head of Engineering and leadership team, shaping operating rhythms, organizational priorities, and execution across a rapidly scaling software organization. Requires 12+ years of experience, technical organization experience, executive partnership, strong communication, and practical AI fluency.
Mozilla
United States
Leads portfolio planning, governance, performance management, and cross-organizational execution across Mozilla’s portfolio. The role partners with the COO and senior leaders to allocate resources, improve operating processes, and turn strategic priorities into accountable execution.
Retool
San Francisco, CA
Leads high-impact business operations initiatives, strategic decision-making, and the company-wide OKR process while partnering with executives and cross-functional teams. Requires 8–10+ years of experience, including consulting, investment banking, private equity/venture capital, or high-growth technology experience.