Strategic Account Executive - Consumer & Retail
Drives strategic enterprise sales across Switzerland’s Consumer & Retail sector, advising senior leaders on conversational AI and voice-agent applications. The role requires 7+ years of quota-carrying technology sales experience, complex deal leadership, executive relationships, and fluency in Swiss German or other relevant languages.
About the job
Responsibilities
- Build and manage a portfolio of strategic accounts across Switzerland, focused on Consumer & Retail.
- Identify opportunities for conversational AI, customer engagement, contact-center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and develop business cases for senior executives and economic buyers.
- Develop account strategies to expand the company’s presence in the Swiss Consumer & Retail sector.
- Navigate complex procurement and organizational structures.
- Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion.
- Advise C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing complex, multi-stakeholder deals involving business, IT, legal, and procurement.
- Established network in the Swiss Consumer & Retail landscape.
- Strong executive presence and ability to build C-suite and board-level relationships.
- Experience selling technical solutions to product and engineering leaders.
- Ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Switzerland.
- Comfort working in an early-stage, high-growth environment and developing new playbooks.
- Passion for voice and audio AI.
- Customer- and product-driven mindset.
- Swiss German is preferred; Swiss German and French fluency is a strong plus.
- Strong English is required for internal collaboration.
Compensation & Benefits
- Annual discretionary professional-development stipend.
- Annual discretionary stipend for meeting colleagues socially.
- Annual company offsite.
- Monthly co-working stipend for employees outside main hubs.
Skills
SaaS, Strategic Sales, Enterprise Sales, Conversational AI, Generative AI, LLMs, Api Platforms, Voice Ai, Audio Ai, Enterprise Procurement, Solutions Engineering, Customer Success, Swiss German
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