Product Solutions Engineer
Partners with AI labs to integrate models, run evaluations, and deliver results while building custom engineering solutions across the stack to address customer needs and push platform capabilities.
About the job
Responsibilities
- Own 5–15 active model lab relationships as the day-to-day point of contact
- Partner directly with researchers and product teams to integrate models, run evals, and deliver high-quality results
- Drive consistent delivery across onboarding, data + product releases, co-launches, and unblock unexpected issues fast
- Be the “owner” of a key process improvement or automation (e.g., model onboarding flow, customer data insights, delivery tooling)
- Translate customer feedback and research direction into concrete product ideas and engineering work
- Work across the stack to ship pragmatic solutions that push the frontier for our customers
- Help expand strategic accounts through trust, execution, and sharp technical judgment
Requirements
- 4+ years of software engineering experience with strong fundamentals (data structures, algorithms, system design)
- Production experience in TypeScript and modern web frameworks
- Hands-on experience integrating LLM provider APIs, including streaming responses
- Comfort moving across frontend and backend — you’re willing to dig in wherever the problem is
- Familiarity with cloud infrastructure and CI/CD workflows
- Strong problem-solving instincts and the ability to operate in ambiguity
- Clear, concise communication skills — you can explain complex technical ideas to both engineers and non-technical stakeholders
- A customer-first mindset and a genuine desire to work closely with multiple stakeholders
Skills
TypeScript, LLM APIs, Web Frameworks, Cloud Infrastructure, CI/CD, System Design, Data Structures, Algorithms, Frontend, Backend
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