Forward Deployed Engineer
Own technical onboarding and production success for enterprise customers by deploying the platform, building applications, and solving integration and infrastructure challenges. The role requires software development experience, strong communication, and customer-facing problem-solving.
About the job
Responsibilities
- Own technical onboarding and success for a set of enterprise customers.
- Guide customers on best practices and solution architecture.
- Partner with customer administrators to deploy and operate Superblocks in enterprise environments.
- Work directly with builders to design, build, and troubleshoot applications.
- Solve technical challenges involving integrations, authentication, and cloud infrastructure.
- Collect product feedback and collaborate with Product Management to evolve the platform.
- Partner with Sales, Customer Success, Product, and Engineering to deliver customer outcomes in production.
- Build and maintain internal applications to improve operations.
- Create technical documentation, implementation guides, and reusable solution patterns.
Requirements
- Computer Science degree or equivalent technical experience.
- Strong problem-solving skills and willingness to learn quickly.
- Experience building software projects using modern programming languages and APIs.
- Excellent communication skills and interest in working directly with customers.
- High ownership, curiosity, and ability to thrive in a fast-moving environment.
Nice to Have
- JavaScript, TypeScript, Python, or SQL experience.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Exposure to Docker, Kubernetes, networking, or enterprise authentication.
- Experience in solutions engineering, technical support, consulting, or customer-facing engineering.
Skills
JavaScript, TypeScript, Python, SQL, AWS, Azure, GCP, Docker, Kubernetes, Networking, APIs, Enterprise Authentication
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