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Senior Software Engineer - Dialer Team

Senior Full Stack Engineer on the Dialer Team owns end-to-end product features, building scalable backend-heavy systems for real-time call routing, audio processing, and AI integration to optimize sales connect rates. Requires 6+ years experience with JavaScript/TypeScript and SQL.

About the job

Responsibilities

  • Own core product features, from initial concept and discovery through implementation, deployment, and iterative improvement.
  • Design and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition.
  • Collaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences.
  • Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment.
  • Drive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable.

Requirements

  • Proven experience owning features or products through the full lifecycle - from discovery to release to iteration.
  • 6+ years of professional software development experience.
  • 3+ years of experience building applications with JavaScript/TypeScript.
  • Experience working with an RDBMS using SQL.
  • Deep appreciation for simple, maintainable, and well-tested code.

Skills

Node.js, TypeScript, React, Ruby, Postgres, GCP, Freeswitch, JavaScript, SQL, Sip

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