Head of Brand Studio Operations

Responsibilities

• Architect the Brand Studio operating ecosystem by engaging cross-functional partners early and turning ambiguous requests into clear, sequenced workstreams.
• Build and maintain a company-visible Brand Studio roadmap, prioritizing work according to business importance, creative opportunity, team capacity, and tradeoffs.
• Establish the conditions for effective creative execution by defining business needs, aligning stakeholders, and framing problems before work reaches creative leaders.
• Build and evolve intake processes, alignment frameworks, communication rhythms, and other operational infrastructure that scales with the team.
• Make Brand Studio processes, roadmap status, and partnership expectations transparent across the company.
• Own the Brand Studio budget, agency and external production partnerships, procurement processes, delivery standards, and accounting structures with Finance.
• Lead, hire, develop, and delegate to producers and operations professionals while setting team culture and standards.
• Identify emerging brand-level initiatives and shape ambiguous ideas into clear outcomes.
• Represent Brand Studio with senior leadership, communicating priorities, direction, impact, and investment tradeoffs.

Requirements

• 12+ years of experience in brand operations, creative operations, or creative program management, including building function-level operational systems.
• 5+ years managing producers, program managers, or operations professionals, with demonstrated talent development and production capability building.
• Experience shaping workstreams and clarifying business needs before creative briefs are written.
• Experience owning an annual creative roadmap, including prioritization, capacity planning, and tradeoff communication with senior leadership.
• Experience building scalable intake, prioritization, and partner communication systems.
• Experience managing significant budgets and developing transparent accounting structures with Finance.
• Strong stakeholder management and executive communication skills, including influencing without authority.
• People management skills focused on delegation, direct feedback, and developing team judgment.
• Experience incorporating AI into team workflows and driving measurable adoption.

Preferred Qualifications

• Experience in an in-house creative studio or brand team with familiarity across the creative production lifecycle.
• Experience building or rebuilding a brand operations function at scale.
• Experience managing global creative agencies and external production partnerships from procurement and onboarding through delivery.
• Understanding of brand, marketing, and product operations within a technology company.
• Experience building roadmaps, dashboards, or partner-facing systems that provide visibility into creative capacity and priorities.
• Experience creating creative process standards, playbooks, or partnership guidelines that became institutional infrastructure.