Business Development Representative, Inbound
Inbound Business Development Representative qualifying high-intent marketing and in-product leads via phone/email for handoff to Account Executives. Requires quota-driven mindset, strong organization, communication skills, and desire to grow into sales role.
About the job
Responsibilities
- Own qualification and conversion of inbound leads from multiple sources (MQLs, in-product hand-raisers, pricing inquiries, and re-engagement leads).
- Follow up on inbound requests, qualify customer needs via phone and email, and deliver high-quality, sales-ready opportunities to Account Executive partners.
- Organize, categorize, and prioritize leads in CRM; track conversion and performance against quarterly qualified-pipeline and revenue quota.
- Partner closely with Marketing and Sales on routing criteria, hand-off timing, and overall health of the inbound lead pipeline.
- Contribute to ongoing process and automation improvements to generate and convert leads more efficiently as inbound volume scales.
- Report regularly to BD leadership on lead source performance, conversion rates, pipeline generated, and revenue.
Requirements
- Strong self-motivation and a quota-driven mindset with desire for a career in sales.
- Strong verbal and written communication skills.
- Highly organized with discipline to manage high volume of inbound leads across multiple sources.
- Ability to learn new tools like Salesforce, Outreach, Zendesk.
- Collaborative, relationship-building style with strong coordination with account team.
- Committed to meeting/exceeding goals.
- Work during EST business hours.
- Self-starter with quota-driven mindset, hustle, and accountability to qualified-pipeline and revenue targets.
- Speed and follow-through on new leads.
- Exceptional customer empathy to identify real sales signals.
- Strong organization and attention to detail for tracking leads and accurate records.
- Continuous improvement and growth mindset; welcome coaching.
Nice-to-Haves
- Bachelor of Science degree or equivalent (e.g. in life science, biology, biotechnology, biochemistry).
- Prior experience in Business Development, ideally in SaaS or B2B environment.
- Experience with CRM tools like Salesforce.
- Strong working knowledge of ZoomInfo or similar tools for researching companies and contacts.
Skills
Salesforce, Outreach, Zendesk, ZoomInfo, CRM
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