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NavanNavanNew York, NY

Senior Manager, Strategy & Operations, SLG Digital Marketing

Optimizes inbound marketing funnel and BDR processes in partnership with RevOps and Demand Gen. Drives efficiency through playbooks, systems, A/B testing, and capacity planning. Requires expertise in Salesforce, Marketo, Outreach.

135k – 240k/yr
HybridGrowth Marketing

About the role

What You’ll Do

1. Infrastructure

  • Unified Data Logic: Work with Marketing Ops and Revenue Ops for data hygiene, attribution models, and inbound BDR nuances.
  • Collaborative Roadmap: Influence global BDR roadmap, prioritizing Lead-to-SQO-to-VO optimizations.
  • Cross-Functional Partnership: Design systems, lead-scoring, and tech stack with Marketing Ops, RevOps, and Business Systems.

2. BDR Playbook Design & Execution

  • The Hand-off: Provide BDRs immediate context and tools for MQLs.
  • Contextual Playbooks: Build outreach strategies for inbound sources.
  • Objection Handling & Messaging: Analyze call recordings for training and scripts.
  • Speed-to-Lead: Implement SLA protocols to maximize connect rates.
  • A/B Testing: Test subject lines, scripts, and sequencing with Demand Gen and BDRs.

3. Lifecycle & Warm Outbound Strategy

  • Database Activation: Strategies for Closed-Lost, stalled leads, and dark prospects.
  • Event Orchestration: Pre- and post-event outreach with Field Marketing.
  • "Signal-Based" Prospecting: Define manual intervention vs. nurture for low-intent leads.

4. Strategic Funnel Architecture

  • Lead Logic & Flow: Refine MQL scoring models.
  • Conversion Strategy: Improve lead-to-MQL, MQL-to-SQO, SQO-to-VO rates.
  • The Feedback Loop: Provide BDR insights to Demand Gen on lead quality.

5. Capacity & Resource Planning

  • Capacity Management: Forecast BDR needs from lead trends.
  • Coverage Assurance: Ensure coverage during peaks and optimize territory distribution.

What We’re Looking For

  • Collaborative operator with conviction and relationship skills.
  • Strategic alignment turning goals into operations.
  • Full-stack thinker understanding BDR friction.
  • Time-zone fluid for global teams.
  • Tech-savvy in Salesforce, Marketo, Outreach.

Skills

SalesforceMarketoOutreachSalesforce AdminMarketo AdminRevenue OperationsDemand GenerationLead ScoringA/B TestingData Analysis
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