Delivery Solutions Architect - Digital Native Business
Leads post-sale technical delivery, adoption, and executive governance for strategic Databricks customers, coordinating internal teams to move Data and AI use cases into production. Requires 5+ years of technical program or project delivery experience, customer-facing expertise, and Python, SQL, or Scala proficiency.
About the job
Responsibilities
- Collaborate with sales and field engineering teams to accelerate customer adoption and growth of the Databricks platform.
- Lead post-technical-win account strategies and execution plans for Databricks use cases in strategic accounts.
- Serve as the accountable technical leader across use cases, selling teams, and internal stakeholders, driving onboarding, enablement, success, go-live, and healthy workload consumption.
- Act as the primary contact for technical issues and production or go-live questions.
- Coordinate Shared Services, User Education, Onboarding and Technical Services, Support, and expert technical resources.
- Create and execute plans to accelerate use cases into production, coordinating with Professional Services on engagement proposals.
- Navigate Product and Engineering teams for new product innovations, private previews, and upgrade needs.
- Develop execution plans covering:
- Use cases moving from win to production
- Enablement and user growth
- Product adoption and the Lakehouse vision
- Cloud cost control, tuning, and optimization
- Executive and operational governance
- Provide internal and external KPI updates on usage, customer health, investment status, risks, product adoption, and use-case progression.
Requirements
- 5+ years of experience accountable for technical project or program delivery in Data and AI.
- Programming experience with Python, SQL, or Scala.
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understanding of solution architecture for distributed data systems.
- Ability to connect business value and outcomes to project deliverables.
- Technical program or project management experience, including account, stakeholder, and resource management.
- Experience resolving complex escalations with senior customer executives.
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
- Track record of overachievement against quota, goals, or similar objectives.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Ability to travel up to 30% when needed.
Compensation
- Local pay range: $180,000–$247,500 USD.
- Compensation may also include an annual performance bonus, equity, and benefits.
Skills
Python, SQL, Scala, Solutions Architecture, Distributed Systems, Data And Ai, Technical Program Management, Project Management, Business Analysis, Strategic Roadmaps, Stakeholder Management, Resource Management, Databricks Lakehouse, Cloud Cost Optimization, Kpi Reporting
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