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Growth Marketing Manager, Direct Mail

Leads direct mail acquisition channel strategy, optimization, and execution to drive new member sign-ups while maximizing ROI. Requires 8+ years in growth/performance marketing with paid channels experience, strong analytics, and cross-functional collaboration.

About the job

Responsibilities

  • Build, scale, and evolve direct mail marketing campaigns for prospective members, optimizing targeting, mailer formats, content, and conversion rates.
  • Manage and allocate significant marketing budget with precision, collaborating with Finance, Accounting, and Procurement.
  • Use data and best practices to build strategy, analyze key metrics (e.g., conversion rates, ROI), and adjust strategies based on insights.
  • Identify, secure, and manage internal/external resources to optimize direct mail channel.
  • Monitor and report on campaign performance, insights, and test results to stakeholders and executives.
  • Stay current with trends in direct mail, consumer behavior, and emerging technologies.

Basic Qualifications

  • 8+ years of experience in growth, performance, or direct response marketing; paid channel experience required, direct mail ownership preferred.
  • Demonstrated success driving new customer acquisition using segmentation, personalization, and triggered communications.
  • Experience driving impact through creative and copy experimentation, including partnerships with design teams.
  • Strong analytical skills to interpret data and create actionable strategies.
  • Ability to prioritize projects and handle multiple tasks efficiently.
  • Motivated, energetic, able to work independently and drive toward goals.

Preferred Qualifications

  • Experience overseeing budgets of $10M+.
  • Experience in highly regulated industries (e.g., healthcare, financial services).
  • Large-scale vendor management and contract negotiations.
  • Knowledge of postal regulations, print production processes, or logistics.
  • Integrating offline (direct mail) and online (digital) channel strategies.
  • Implementing automated direct mail technologies or vendors.

Skills

Direct Mail Marketing, Customer Acquisition, Segmentation, Personalization, A/B Testing, Data Analysis, Roi Optimization, Budget Management, Vendor Management, Direct Response Marketing

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