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NeighborNeighborLehi, UT

Marketing Operations Specialist

Marketing Operations Specialist responsible for setting up, managing, and optimizing Google Maps pins at scale for Neighbor hosts. Requires bachelor's degree, 1+ year customer service experience, strong organizational and detail-oriented skills.

Salary not listed
On-site1+ YOEGrowth Marketing

About the role

Primary Responsibilities

  • Work directly with Neighbor hosts to create and maintain Google Maps pins for their listings.
  • Ensure pins follow best practices and Google guidelines, including accurate categories, descriptions, photos, service areas, and business details.
  • Improve pin quality and performance through ongoing optimizations (photos, descriptions, categories, attributes, etc.).
  • Help build repeatable processes to scale pin creation and optimization across thousands of listings.
  • Monitor key performance metrics (rank, impressions, actions, calls, clicks) and report on learnings.

Qualifications

Required

  • Bachelor's degree.
  • At least one year of work experience in a customer-service-driven position.
  • A track record of detail-critical work where accuracy mattered, whether in a job, internship, or school.
  • Experience managing a high volume of work while staying organized.
  • Able to follow a process closely while spotting ways to make it better.
  • Comfortable in spreadsheets and quick to learn new tools.

Nice to Haves

  • Experience with Google Business Profile, Google Maps listings, or local SEO.
  • Experience at a marketplace or multi-location business.
  • Built AI workflows or used AI tools to speed up repetitive work.
  • Familiarity with performance metrics (impressions, clicks, rank, conversions) and reporting.

Skills

google business profilegoogle mapslocal seospreadsheetsAI Tools
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