Associate Enablement Manager - Field
Own the digital adoption strategy for Okta’s go-to-market technology ecosystem, primarily using WalkMe to improve seller workflows, adoption, and productivity. The role requires 5+ years of relevant experience, strong analytics and stakeholder management, and hands-on digital adoption platform expertise.
About the job
Responsibilities
- Own the digital adoption strategy across key go-to-market platforms, with WalkMe as the primary platform.
- Partner with Sales Operations, Business Technology, Revenue Operations, Product Marketing, and Enablement to identify workflow friction and improve the seller experience.
- Design, deliver, test, deploy, and maintain in-app guidance, automation, and other adoption solutions.
- Evaluate business problems and recommend solutions using WalkMe, AI, process improvements, or other enablement technologies.
- Use platform analytics and user feedback to measure adoption and continuously improve digital experiences.
- Partner with platform owners to influence roadmaps and align adoption strategies across systems.
- Conduct UX research and qualitative field interviews with sellers to identify friction points.
- Develop scalable standards and best practices for digital adoption.
- Monitor AI and digital adoption technologies and recommend capabilities that improve field productivity.
Requirements
- 5+ years of experience in enablement, digital adoption, learning technology, business systems, knowledge management, or a related field.
- 3+ years building and administering WalkMe or another digital adoption platform.
- Experience improving adoption across enterprise SaaS applications such as Salesforce, Gong, Highspot, Clari, or Outreach.
- Experience translating business problems into practical, scalable solutions.
- Ability to lead cross-functional initiatives from discovery through implementation.
- Strong analytical, communication, and stakeholder management skills.
- Ability to work independently, influence cross-functional teams, and manage competing priorities.
- WalkMe Builder Certification.
Nice to Have
- Additional WalkMe certifications.
- Experience with AI productivity tools and workflow automation.
- Experience with HTML, CSS, JavaScript, or similar web technologies.
- Experience with analytics and reporting platforms.
- Experience supporting Sales Enablement, Revenue Operations, or Customer Success organizations.
Compensation and Benefits
- Annual base salary: $117,000–$160,600 USD.
- Equity, bonus, health, dental and vision insurance, 401(k), flexible spending account, paid time off, and parental leave may be available under applicable plans and policies.
Skills
Walkme, Digital Adoption Platforms, Salesforce, Gong, Highspot, Clari, Outreach, AI, Workflow Automation, Ux Research, HTML, CSS, JavaScript, Analytics, Revenue Operations
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