Chief of Staff, Sales Engineering

What You Will Do

• Drive Business Reporting & the SE Operating Rhythm: Own the cadence of the SE organization. Design and execute regular business reviews and leverage Sigma to build robust, real-time reporting that gives the VP of SE crystal-clear visibility into technical pipeline health, team utilization, and conversion metrics.
• Optimize Funnel Mechanics & Deal Acceleration: Deep dive into the pre-sales funnel to identify where deals stall during technical validation. Partner with SE leadership to optimize the Proof of Concept (POC) lifecycle, remove friction, and accelerate the technical win.
• Lead Global Headcount & Capacity Planning: Serve as the SE representative in cross-functional GTM planning cycles. Own end-to-end global SE capacity requirements, design territory allocation frameworks, and manage annual headcount planning seamlessly across AMER, EMEA, and APAC.
• Build Solutions in Sigma: Leverage Sigma itself to build robust operational solutions, designing the dashboards, data models, and workflows needed for POC tracking, capacity management, and performance visibility.
• Act as the Cross-Functional Hub: Represent the SE organization in all major GTM Strategy & Operations initiatives. Serve as the connective tissue between SE, Sales, Product, and RevOps, ensuring SE requirements are hardcoded into broader revenue operations planning.
• Shape Organizational Design & Incentives: Partner tightly with our Systems and Compensation teams to design SE compensation plans that incentivize the right technical and commercial behaviors, while providing strategic support on role leveling and org design as we scale.

About You

• 6–8+ years of experience in GTM Strategy, Sales Operations, or Revenue Operations, with a distinct focus on supporting technical pre-sales, SE, or Solutions Architecture teams.
• Pre-Sales fluency: You intimately understand the mechanics of the technical win, POC lifecycles, and how SE capacity differs fundamentally from Account Executive quotas.
• Technical & Data fluency: You are highly analytical. You are comfortable diving deep into data, navigating CRM hygiene, and building out complex reporting and operational workflows directly within Sigma.
• Matrix leadership: You thrive in a matrixed global environment, highly capable of influencing cross-functionally across Sales, Ops, Finance, and Product without relying on direct authority.
• Analytical rigor: You are deeply comfortable building complex capacity models, analyzing funnel conversion metrics, and modeling headcount plans from scratch.
• Builder's mindset: You don't just want to run the playbook; you want to write it.
• Travel required approximately once per quarter, including key GTM events such as Sales Kickoff.
• Based in or willing to relocate to San Francisco