Product Manager, Zero Trust Authentication

Responsibilities

• Collaborate with engineering, design, and research teams to define and document user stories and technical use cases for core endpoint features.
• Define and execute the product roadmap, prioritizing technical debt, security hardening, and core platform enhancements alongside customer feature requests.
• Engage customers to identify friction and technical pain points and use feedback to inform roadmap prioritization.
• Define and communicate clear technical requirements for endpoint applications, enabling unambiguous platform-level implementation.
• Track industry trends in client operating systems, security compliance standards, and platform authenticators.
• Serve as the subject matter expert for the product area and enable core product, marketing, and technology partnerships teams.

Requirements

• 5+ years of technical product management experience in enterprise-scale SaaS products, identity and access management, endpoint security, or comparable experience.
• Experience building or managing features for enterprise platform ecosystems and services.
• Experience developing, socializing, and driving strategies across multiple parts of an organization, with a track record of owning and delivering large strategic projects.
• Strong presentation, verbal, written communication, and collaboration skills.
• Strong analytical, problem-solving, and decision-making skills, including the ability to create action plans from incomplete, conflicting, or ambiguous inputs.
• Bachelor's degree in computer science, computer engineering, or an equivalent technical field.
• Ability to influence low-level technical design decisions and partner directly with software architects to build secure, performant software.

Preferred Qualifications

• Familiarity with identity and access management protocols and products.
• Experience creating requirements for security-focused customers.
• Public speaking experience.

Compensation and Benefits

• Annual salary range for candidates located in Canada: CAD 124,000–CAD 171,000.
• Equity, where applicable, bonus, health, dental, and vision insurance.
• RRSP with a match, healthcare spending account, telemedicine, and paid leave, including PTO and parental leave, according to applicable plans and policies.