Product Manager, Platform Experience & Developer Product
Own the strategy, roadmap, and launch of Cohere’s managed North offering for mid-market customers. The role requires 5+ years of product management experience, B2B SaaS ownership, infrastructure product expertise, and strong cross-functional execution.
About the job
Responsibilities
- Drive the roadmap and strategy for managed North, balancing near-term customer needs with long-term platform investment.
- Lead the strategy and execution for launching a self-serve version of North for mid-market companies.
- Shape the strategic vision for bringing enterprise-grade AI to this segment and build cross-functional influence to execute it.
- Partner with go-to-market teams to test assumptions, validate market needs, drive adoption, and establish a new revenue stream.
- Influence North’s deployment framework to eliminate infrastructure barriers while supporting data residency, compliance, and operational confidence.
- Engage directly with customers and developers to understand integration challenges, validate priorities, and identify unmet needs.
- Define success metrics for platform health and developer experience, instrument appropriately, and lead initiatives to improve them.
- Partner with engineering, research, technical writing, and developer relations to ship and document platform improvements.
- Own the full product lifecycle from problem definition and scoping through launch, iteration, deprecation, or migration.
Requirements
- 5+ years of product management experience, including meaningful experience owning a B2B SaaS product.
- Experience treating infrastructure as a product and translating system capabilities into differentiated customer-facing features.
- Experience taking new products to market in an entrepreneurial environment.
- Experience with multi-tenant and dedicated infrastructure deployment models.
- Strong analytical skills, including defining success metrics, thoughtful instrumentation, and data-informed decision-making.
- Strong collaboration skills across engineering, design, infrastructure, and go-to-market teams.
- Ability to communicate technical tradeoffs clearly to varied stakeholders.
- Highly execution-oriented, with a bias toward shipping and iterating quickly.
Nice-to-Haves
- Exposure to data residency, data sovereignty, or regional compliance requirements for AI or cloud infrastructure products.
- Experience owning a model-serving or inference platform.
- Familiarity with the AI developer ecosystem and open standards.
- Familiarity with LangChain, LlamaIndex, and vLLM.
- Awareness of interoperability standards and their effect on developer adoption and integration patterns.
Compensation and Benefits
- Annual compensation range: CAD 160,000–325,000.
- Competitive compensation and equity options.
- Health and dental benefits, including a separate mental health budget.
- RRSP matching, 401(k), and pension scheme options.
- Parental leave top-up for up to 6 months.
- Annual enrichment benefits for arts and culture, fitness and wellness, quality time, and workspace improvements.
- Education and learning stipend for conferences, courses, and coaching.
- Six weeks of paid vacation.
- Travel budget for visiting other offices and an annual company offsite.
- Co-working benefit and a $500 home office stipend for remote employees.
Skills
Product Management, B2B SaaS, Infrastructure Products, Multi-Tenant Infrastructure, Dedicated Infrastructure, Data Residency, Model Serving, Inference Platforms, LangChain, Llamaindex, vLLM, Product Analytics
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