Staff Software Engineer, Onsite Customer Growth
Staff Software Engineer owning technical architecture, strategy, and complex cross-functional problems for Attentive's Onsite Growth platform. Requires 8+ years experience leading large-scale systems, distributed systems expertise, and strong mentorship.
About the job
What You'll Accomplish
- Define and own the technical architecture for Attentive's Onsite Growth platform, setting direction for services, APIs, and shared infrastructure that multiple teams depend on.
- Lead cross-functional technical strategy in partnership with product, design, ML, and data science teams, driving the most complex, ambiguous problems from alignment to production.
- Identify and address systemic engineering risks (reliability gaps, scalability ceilings, and architectural debt) before they become blockers to the business.
- Build scalable backend services, APIs, and user-facing product capabilities that power onsite growth at Attentive's scale.
- Improve system observability, resiliency, and performance to ensure onsite experiences remain fast, reliable, and effective at scale.
- Mentor and develop other engineers, giving technical feedback, sponsoring growth, and helping the team level up as a whole.
- Contribute to a strong engineering culture through principled technical leadership and a consistent focus on customer impact.
Your Expertise
- 8+ years of professional software engineering experience, with a track record of leading complex systems at scale.
- Demonstrated staff-level impact: you've driven architectural decisions that shaped an entire product area or platform, not just a single feature.
- Deep proficiency in at least one modern programming language such as Java or TypeScript.
- Experience designing distributed systems, APIs, and microservices, and a solid understanding of reliability, scalability, and performance.
- Strong technical communication: you’ve written crisp RFCs, led productive design reviews, and made complex tradeoffs legible to non-engineers.
- Experience with cloud infrastructure and modern developer tooling (AWS, Docker, Kubernetes, relational databases, caching, queues, streaming).
- A history of developing other engineers through mentorship, code review, and raising the standard of work around you.
- Curiosity, strong collaboration skills, and a genuine passion for building products that drive meaningful customer growth.
Compensation
The US base salary range for this full-time position is $205,000 - $275,000 annually + equity + benefits.
Skills
Java, TypeScript, Distributed Systems, APIs, Microservices, AWS, Docker, Kubernetes, Relational Databases, Caching, Queues, Streaming
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