Staff Software Engineer, Onsite Customer Growth

What You'll Accomplish

• Define and own the technical architecture for Attentive's Onsite Growth platform, setting direction for services, APIs, and shared infrastructure that multiple teams depend on.
• Lead cross-functional technical strategy in partnership with product, design, ML, and data science teams, driving the most complex, ambiguous problems from alignment to production.
• Identify and address systemic engineering risks (reliability gaps, scalability ceilings, and architectural debt) before they become blockers to the business.
• Build scalable backend services, APIs, and user-facing product capabilities that power onsite growth at Attentive's scale.
• Improve system observability, resiliency, and performance to ensure onsite experiences remain fast, reliable, and effective at scale.
• Mentor and develop other engineers, giving technical feedback, sponsoring growth, and helping the team level up as a whole.
• Contribute to a strong engineering culture through principled technical leadership and a consistent focus on customer impact.

Your Expertise

• 8+ years of professional software engineering experience, with a track record of leading complex systems at scale.
• Demonstrated staff-level impact: you've driven architectural decisions that shaped an entire product area or platform, not just a single feature.
• Deep proficiency in at least one modern programming language such as Java or TypeScript.
• Experience designing distributed systems, APIs, and microservices, and a solid understanding of reliability, scalability, and performance.
• Strong technical communication: you’ve written crisp RFCs, led productive design reviews, and made complex tradeoffs legible to non-engineers.
• Experience with cloud infrastructure and modern developer tooling (AWS, Docker, Kubernetes, relational databases, caching, queues, streaming).
• A history of developing other engineers through mentorship, code review, and raising the standard of work around you.
• Curiosity, strong collaboration skills, and a genuine passion for building products that drive meaningful customer growth.

Compensation

The US base salary range for this full-time position is $205,000 - $275,000 annually + equity + benefits.