Senior Manager, Forward Deployed Engineering
Leads a regional team of Forward Deployed and AI Engineers delivering enterprise data migrations, AI/ML platforms, analytics, and generative AI solutions. The role combines people leadership, delivery governance, executive customer engagement, and technical coaching.
About the job
Responsibilities
- Drive regional performance targets, including billable utilization, team growth, and hiring, while championing delivery excellence and customer success across the Forward Deployed Engineering portfolio.
- Lead high-stakes enterprise engagements in partnership with Account Executives, Engagement Managers, and Field Engineering leaders, delivering professional services programs spanning data migrations, AI/ML platforms, and advanced analytics.
- Establish delivery governance, project oversight, risk management, and quality standards for a growing Forward Deployed Engineering and AI Engineering practice.
- Serve as the executive escalation point for critical customer situations, using technical credibility and leadership judgment to drive resolution.
- Develop and retain technical talent through career pathways, technical coaching, and a culture of innovation and continuous growth.
Requirements
- Experience managing high-performing technical delivery teams, solution architects, or professional services organizations, with a record of building excellence-driven cultures.
- Hands-on experience as a technical solutions architect or data/AI engineer.
- Demonstrated success leading large-scale data platform migrations and AI/ML programs in enterprise environments.
- Strong executive presence and stakeholder management skills, including experience influencing C-suite stakeholders.
- Familiarity with Databricks, Apache Spark, MLflow, Delta Lake, or the modern data and AI ecosystem.
- Hands-on experience with Databricks or a direct competitor is highly valued.
Skills
Databricks, Spark, MLflow, Delta Lake, Data Migration, Artificial Intelligence, Machine Learning, MLOps, Generative AI, AI Agents, Advanced Analytics, Solutions Architecture
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