Solutions Architect

Responsibilities

Discovery & Solution Architecture

• Conduct technical discovery with customers, Sales, and Account Management to clarify business goals, requirements, risks, and product gaps.
• Map payment flows across merchants, PSPs, processors, acquirers, card networks, wallets, and third parties.
• Architect solutions using vaulting, card management, network and agentic tokens, Account Updater, 3DS, wallet payments, account validation, and data security capabilities.
• Advise customers on payment security, PCI scope reduction, credential portability, multi-processor setups, resiliency, and scaling.
• Identify technical and commercial risks, including scope, dependencies, and ownership issues.

Deal Support & Delivery

• Lead technical strategy for qualified opportunities from discovery through architecture approval and implementation handoff.
• Create and deliver architecture diagrams, proposals, demos, and proofs of concept.
• Lead responses for RFIs, RFPs, security reviews, and architecture assessments.
• Collaborate with customer engineers on APIs, webhooks, authentication, data models, error handling, and integrations.
• Produce detailed handoffs covering solution architecture, assumptions, responsibilities, testing, success metrics, and out-of-scope items.
• Provide technical oversight through launch to ensure implementations match approved architectures.

Product Influence & Enablement

• Translate customer and market feedback into actionable input for the product roadmap and go-to-market strategy.
• Develop reusable reference architectures, demos, integration patterns, and enablement assets.
• Serve as a payments and technology subject matter expert in workshops, executive briefings, and industry events.

Requirements

• 5+ years of experience in solutions architecture, sales engineering, technical consulting, payment implementation, software engineering, or a similar technical customer-facing role.
• Experience with large-scale card or credential migrations.
• Experience with multi-PSP, payment orchestration, processor routing, or payment portability strategies.
• Background at a merchant, PSP, processor, acquirer, issuer, card network, or payment infrastructure company.
• Knowledge of PCI DSS, data security, privacy, and compliance architecture.
• Proficiency with web services and APIs and full-stack development.
• Strong communication skills, including explaining complex concepts to technical and non-technical audiences, creating technical solution diagrams, and presenting sales and executive-level decks.
• Ability to write production-grade code examples and reference implementations in Python, JavaScript, Java, or Ruby.
• Strong collaboration, interpersonal, negotiation, and prioritization skills.

Nice to Have

• Experience with tokenization, payment processing, or security products.
• BA/BS degree.
• Industry certifications such as PCI QSA, Certified Payments Professional, CISSP, or AWS Solutions Architect.
• Direct experience with Visa or Mastercard network programs, including network tokenization or Account Updater services.
• Out-of-the-box thinking and comfort working in a fast-paced startup environment.