Implementation Manager
Leads full-cycle healthcare technology implementations, coordinating clients and internal teams through EHR configuration, data migration, training, and workflow optimization. Requires a bachelor’s degree, 5+ years of experience, strong stakeholder management, and technical aptitude.
About the job
Responsibilities
- Lead full-cycle implementation projects, managing scope, deliverables, and timelines.
- Coordinate across Fusion teams and client stakeholders to define goals and ensure alignment.
- Oversee EHR configuration, customization, and data migration for smooth transitions.
- Facilitate training and system adoption sessions.
- Partner with clinical and IT teams to optimize workflows and ensure regulatory compliance.
- Identify risks, resolve challenges, and keep projects on track.
- Communicate project status clearly and consistently with clients.
- Document progress, decisions, and configurations.
Requirements
- Bachelor’s degree.
- 5+ years of experience, ideally in healthcare technology.
- Hands-on experience with EHR implementations, integrations, or healthcare workflow optimization.
- Technical aptitude with system configuration, data migration, and validation processes.
- Ability to learn proprietary configuration logic, data relationships, and workflow dependencies.
- Familiarity with HubSpot, Jira, Confluence, Smartsheet, and client success or support tools.
- Strong communication and stakeholder management skills.
- Ability to translate technical concepts into practical guidance.
- Ability and willingness to travel to offices and client sites as needed.
Nice-to-Haves
- Experience with API integrations.
- Experience with SQL-based reporting.
Compensation and Benefits
- Salary range: $90,000–$110,000.
- Benefits, flexibility, and growth opportunities are included as part of the total rewards package.
Skills
Ehr, Healthcare Technology, Data Migration, System Configuration, API Integrations, SQL, HubSpot, Jira, Confluence, Smartsheet, Data Validation, Workflow Optimization
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