Forward Deployed Architect

Responsibilities

• Partner with customers on forward-deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable solution designs and Notion solutions.
• Design scalable Notion architectures incorporating customer workflows, permissions, governance needs, integrations, and AI use cases.
• Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities, and adjacent AI tools.
• Partner with Forward Deployed Engineering on migrations, API constraints, security architecture, and advanced implementations.
• Design adoption plans, enablement materials, and launch approaches that drive sustained usage and measurable business value.
• Convert repeatable engagement patterns into packaged solutions, templates, reference architectures, runbooks, enablement assets, and product feedback.
• Serve as a trusted customer advisor by simplifying complex technical requirements and recommending practical tradeoffs.
• Partner with GTM, Product, Engineering, PMM, Services leadership, and the partner ecosystem.
• Create implementation plans, handoff materials, and success measures aligned with customer and internal teams.

Requirements

• 5+ years of experience in tech services, consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
• Ability to translate ambiguous customer goals into workflows, implementation plans, solution architectures, and measurable success criteria.
• Strong consultative discovery skills, including workflow mapping, pain-point identification, operating-model analysis, technical-constraint discovery, and future-state solution design.
• Hands-on experience using AI tools to design, prototype, automate, or improve business workflows.
• Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows, and implementation tradeoffs.
• Experience delivering implementations that drive adoption, change management, and long-term customer value.
• Strong project and engagement management skills, including ownership of scope, timelines, deliverables, stakeholder alignment, risks, decisions, dependencies, and launch readiness.
• Exceptional written and verbal communication with business, technical, and executive audiences.
• Strong executive presence and customer judgment.
• Written and spoken Japanese fluency.

Nice to Have

• Experience designing or deploying agents, automations, or AI-powered customer workflows.
• Experience with Notion, APIs, MCPs, Workers, coding agents, or developer platform workflows.
• Experience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services, or reference architectures.
• Experience partnering with Product and Engineering to turn field learnings into roadmap signals, reusable architecture patterns, or product improvements.
• Experience in a fast-paced, high-growth technology environment.
• Business-level English proficiency.
• Experience with Japanese enterprise customers or familiarity with Japan’s market dynamics and business practices.