Enterprise Architect

What You Will Be Doing

• Engage with prospective customers to understand their overall goals and advise on solutions involving the Ironclad platform and their enterprise systems that deliver value.
• Advise Ironclad, customer and partner implementation teams on high-value architecture practices, either as a billable resource or as a strategic investment in customer success.
• Engage with customers in a variety of modes, including ad hoc collaborative sessions, structured workshops, and as part of a deployment project team.
• Develop and nurture long-term advisory relationships with our larger customers and partners, from the executive stakeholder level downwards, to ensure long-term value of Ironclad-based architectures within their business contexts.
• Develop on-the-ground intelligence for the Ironclad product team on business and technical drivers that should influence our product roadmap.
• Share your expertise through various Ironclad content channels, providing guidance on solution patterns for common system/process/business contexts.

What We Look For

• B.S. Computer Science, Software Engineering, Management Information Systems or equivalent
• 8+ years experience in either software, system, or enterprise architecture
• Deep understanding and direct experience with cloud architecture and modern platform concepts including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc.
• Knowledge of enterprise systems that intersect with digital contracting processes, such as:
  • CRMs (e.g., Salesforce, Microsoft Dynamics CRM, Hubspot, etc.)
  • Procurement and ERP systems (e.g., Coupa, Oracle Fusion, SAP, Workday, etc.)
  • ITSM systems (ServiceNow, Jira, etc.)
  • Security/Trust/Risk systems (e.g., OneTrust, ProcessUnity, etc.)
  • Data visualization systems (e.g., Tableau, Power BI, Looker, etc.)
  • IdPs (e.g., Okta, Azure AD, OneLogin, etc.)
• Knowledge of enterprise business processes (e.g., procure-to-pay, quote-to-cash, etc.) that intersect with digital contracting processes
• Solid understanding of enterprise application integration technologies (e.g., event-based integration, RESTful concepts, middleware approaches, etc.)
• Experience with tools and techniques for enabling analytics, data-based insights, artificial intelligence
• Experience with common enterprise architecture principles such as persona-based journeys, process orchestration, master data management, etc.
• Good understanding of security processes, regulations, standards & challenges involved in cloud or hybrid applications
• Articulate, consultative and pragmatic approach with mature written and verbal communication skills
• Comfortable with AI/LLM configuration, prompt design, and evaluation, and related tools (i.e. Claude Code)

Compensation

• $175K - $200K + Offers Equity + Offers Bonus