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Factory AIFactory AISan Francisco, CA

Business Operations

Drives high-priority initiatives across strategy, finance, operations, GTM, and cross-functional projects to scale the company. Builds financial models, processes, playbooks, and dashboards while partnering with leadership and technical teams. Requires 3-4 years experience in consulting, banking, or startups with strong analytical skills.

Salary not listed
On-site3+ YOEBusiness Operations

About the role

Responsibilities

  • Design and implement scalable processes across GTM, customer success, finance and core operations.
  • Create compelling materials for strategic presentations and external partnerships.
  • Build and own financial models and business metrics to inform strategic decisions.
  • Develop customer success playbooks that drive adoption, activation, and measurable value.
  • Lead cross-functional projects across customer success, partnerships, community-building, and more.
  • Build dashboards and reporting systems to drive data-informed decisions across the business.
  • Partner closely with leadership and technical teams to ensure operational excellence as we scale.

Qualifications

  • 3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup.
  • Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills.
  • Proven track record of thriving in ambiguous environments and driving results under pressure.
  • Outstanding written and verbal communication.
  • Ability to break down complex problems and execute structured solutions.
  • Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.
  • Experience collaborating closely with technical teams and products.

Nice to Have

  • Experience in AI/ML or enterprise software companies.
  • Background in B2B SaaS operations.
  • Technical background or basic coding abilities.
  • Proven record of scaling operations at early-stage startups.

Skills

Financial ModelingData AnalysisExcelDashboardsAI ToolsSQLPythonGoogle SheetsTableauLooker
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